Quality
Our state-of-the-art facility is accredited by the Accreditation Association for Ambulatory Health Care, Inc. and is licensed by the Illinois Department of Public Health.  VASC enjoys an excellent reputation among doctors and patients alike, receiving consistently high remarks from patient satisfaction surveys. Arthur Andersen named Valley Ambulatory Surgery Center and Valley Medical Inn finalists for the "Exceeding Customer Expectations" category of the 1998 Chicago Office Best Practice Awards.

Comfort
VASC features a comfortable atmosphere designed to make patients feel at ease. The abundance of large windows and natural light, the soothing fountain, soft colors, the open airy feel, equate to a more calming experience. Our caring staff specialize in making the patient experience at VASC as pleasant as possible. Smiles and positive attitudes are a part of our design.

Patients take comfort in knowing that infection is rare because our patients are generally healthy and not exposed to infected non-surgical patients.

Convenience
Operations are performed on time and our staff works in cooperation with your doctor. New procedures and fast-acting anesthetics speed recovery time and expedite your return to work and other activities.

Streamlined administration reduces waiting and paperwork. A patient representative calls the patient prior to surgery to obtain important medical history and insurance information. When the patient arrives at VASC, the patient checks the printout for accuracy and makes any changes.  Patients at VASC do not have to spend time filling out long forms.

Special Care for Children
VASC is an ideal choice when considering surgery for children. The warm and comfortable design coupled with our caring and experienced staff takes the fear out of surgery. VASC offers a needle-free approach to our younger Patients. All blood work and IV starts are performed after your child is under anesthesia. We treat children with special attention and tenderness.

Moms and Dads are welcome in our pre-operative and post-recovery areas, so children can fall asleep and wake up to familiar faces. Our separate pediatric post-recovery room is decorated with colorful cartoon characters and is complete with rocking chairs and stuffed animals for cuddling. Parents take comfort in knowing that our staff is specially trained in pediatric care.

Value
Our patients can expect savings of up to 20 to 50 percent compared to the same procedure performed at a local hospital, significantly reducing the out-of-pocket expense. VASC has more to offer than just savings. Combined with our friendly environment, caring professionals and latest in equipment and surgical techniques, VASC provides the value that you expect but rarely find in health care today.

View comments from past patients

VASC post-op patient comments:

"My first choice for any kind of outpatient procedures will always be VASC." C.M.

"I have never been treated better nor felt more comfortable in any other health care setting or facility. Keep up the great job!" A.K.

" I felt as if everyone I came in contact with went out of their way to make the whole process as comfortable as possible. Thanks to all of you! It's very much appreciated." D.R.

" I've had surgery at your center before (about 10 years ago) and I am pleased you've remained a place I can still recommend. I'm a picky patient and my friends know it! Thank you!" J.L.

"I was treated in a pleasant, professional manner by the staff from the moment I walked through the doors. I felt like I was at a spa. The staff made every effort to keep me comfortable, and I got all the warm blankets I could ever dream of. The surgical scrub shirt you gave me when I left was unexpected but very welcomed. I've told everyone I know how fabulous you are. Nothing else to say but that every aspect of my care was the best." L.M.

Valley Medical Inn patient comments:

" The staff went beyond their duties. They made every effort to keep me comfortable and gave me excellent care. I never had to use my call light because the nurses were always right there. I wouldn't want to go to any other place after surgery. I can't say enough about the doctors and nurses that took care of me. Thank you very much." W.H.

" I liked the personal care I received. I think the staff goes out of their way to make you comfortable and well taken care of. Thanks!" M.J.B.

"Your staff is incredible to say it "lightly". My stay as VMI was a very pleasant experience." D.P.

"The facility was very comfortable and I enjoyed having my own private area. The staff never delayed seeing to my needs no matter what hour or how often. My call light was answered immediately, and I never saw a negative attitude. I would highly recommend VMI to others because of the one to one attention given to me." B.L.

"The staff and the facility were fabulous, and the nurses anticipated my every need and explained everything thoroughly. The facility is quiet, clean and great!! I would highly recommend it to family and friends." S.H.

Valley Ambulatory Surgery Center
2210 Dean Street
St. Charles, IL  60175
630-584-9800
info@valleyambulatory.com